Shipping policy
RETURNS & EXCHANGES
At NKA, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a hassle-free refund policy subject to the following terms:
Shipping Costs
Please note that shipping costs, including the initial shipping fee for your order, are non-refundable. If you received free shipping on your original order, the actual shipping costs incurred by NKA will be deducted from your refund amount.
Return Shipping Fees
Return shipping fees are the responsibility of the customer. You will be responsible for arranging and covering the costs associated with shipping the item(s) back to us. We recommend using a trackable and insured shipping method to ensure the safe return of the products.
Damaged or Defective Products
If you receive a damaged or defective product, please contact our Customer Care team immediately at info@shopnka.com . We will work with you to resolve the issue promptly and provide the necessary assistance.
Contact Us
If you wish to initiate a return or have any questions regarding our refund policy, please contact our Customer Care team atinfo@shopnka.com . We are here to assist you and ensure a smooth and satisfactory experience with Nail Kit products.